Blog
People First Playbook – Overview
When engaging in a Salesforce project, the importance of system design cannot be overstated. Ensuring that the data is organized, accurate, and free from redundancy is crucial for maximizing the efficiency of your system and enhancing the overall user experience. One...
Why Salesforce Partners Should Invest in Artifacts
SF Ben recently published an article called How to Avoid Bad Salesforce Partners: The Three-Question Test. This article is for delivery leads and emphasizes that the success of Salesforce projects hinges more on intangible skills rather than technical skills. As a...
When Salesforce Projects Go Awry: Lessons for Salesforce Implementation Partners
As a Salesforce implementation partner, your role in navigating digital transformation complexities is pivotal to client success and your reputation. Over the years, I’ve seen how the lessons from both successful and failed projects can help implementation partners...
Stop hiring on competence alone
Why Culture Beats Competence Every Time In your competitive world of Salesforce engagements, many organizations focus heavily on assembling a team with top-notch technical expertise. Technical expertise is undeniably essential, but there’s an often-overlooked factor...