by Jackson Hull | Feb 3, 2025 | Approach
People First Playbook – Overview by Can we measure "people first" form and function in Salesforce delivery? When engaging in a Salesforce project, the importance of system design cannot be overstated. Ensuring that the data is organized, accurate, and free from...
by Jackson Hull | Jan 21, 2025 | Approach
SF Ben recently published an article called How to Avoid Bad Salesforce Partners: The Three-Question Test. This article is for delivery leads and emphasizes that the success of Salesforce projects hinges more on intangible skills rather than technical skills. As a...
by Jackson Hull | Jan 19, 2025 | Approach, Hiring, Retention
As a Salesforce implementation partner, your role in navigating digital transformation complexities is pivotal to client success and your reputation. Over the years, I’ve seen how the lessons from both successful and failed projects can help implementation partners...
by Jackson Hull | Jan 8, 2025 | Hiring, Retention
Why Culture Beats Competence Every Time In your competitive world of Salesforce engagements, many organizations focus heavily on assembling a team with top-notch technical expertise. Technical expertise is undeniably essential, but there’s an often-overlooked factor...
